Frequently Asked Questions

Find answers to common questions about Phoenix 7 Sanctuary

Phoenix 7 Sanctuary is a holistic transformation retreat center in the Poconos offering weekend to week-long programs for individuals, groups, and corporations. We specialize in recovery support, wellness immersions, and corporate wellness, all built on our 7 Pillars framework.
We're located in the beautiful Poconos mountains of Pennsylvania. Specific address provided upon booking.
No! We offer both recovery-focused programs and general wellness programs. All our programs are recovery-friendly (substance-free), but you don't need to be in recovery to attend our wellness retreats.
Recovery programs have more structure, mandatory attendance, and focus specifically on sobriety support. Wellness programs are more flexible, self-directed, and focus on general life transformation. Both use the same 7 Pillars framework.
Yes, unless specified as a women's retreat or other specialized program.

All programs include accommodation, meals, programming, materials, and follow-up support. Specific inclusions vary by program (see individual program pages for details).
Transportation to/from Phoenix 7 Sanctuary, personal items, optional add-ons, and gratuities.
Weekend programs: 6-10 guests. 7-Day programs: 4-8 participants. We keep groups small for personalized attention.
Schedules vary by program but typically include morning meditation/movement, workshops, meals, activities, and evening programming. You'll receive a detailed schedule before your program.
Yes, but we encourage limiting phone use during programming. Recovery programs have "phone-free zones" during workshops and meals. Wellness programs are more flexible.
We accommodate most dietary needs (vegetarian, vegan, glutenfree, allergies). Please notify us at booking.
We do not provide transportation, but we can help coordinate rideshares or recommend local services.

Yes. You must have completed medical detox if needed and be committed to sobriety during your time at Phoenix 7. We can refer you to detox services if needed.
No. We are not a clinical treatment facility. We provide supportive programming for those who have completed detox or are stable in early recovery.
Yes! We coordinate transportation to local 12-step meetings and can facilitate alternative recovery meetings on-site.
We offer wellness coaching and supportive programming, but we are not a licensed therapy practice. We can connect you with local therapists for ongoing care.
We have a zero-tolerance policy for substances on property. If a relapse occurs, we'll work with you to transition safely to appropriate care.
Yes! We support ongoing therapy (virtual or in-person if local) and medication management with your prescriber.

Contact us via phone, email, or our website form to schedule a brief screening call. After the call, we'll send booking information.
Weekend programs: Full payment due 14 days before start. 7-Day programs: 50% deposit to book, balance due 7 days before start. Corporate programs: Net 30 invoice after completion.
Cancellations 30+ days before: Full refund minus $100 processing fee. 14-29 days: 50% refund. Less than 14 days: No refund. We understand emergencies happen—contact us to discuss.
For 7-day programs, we offer the 50% deposit option. For extended programs (when available), payment plans may be available. Contact us to discuss.
We are not in-network with insurance, but we can provide a superbill for potential reimbursement. Check with your insurance about out-of-network mental health or wellness benefits.

Comfortable clothing, athletic wear, toiletries, any medications, journal, and weather-appropriate layers. Full packing list provided upon booking.
Alcohol, drugs, weapons, excessive valuables. Recovery programs: we'll securely store medications.
Yes, WiFi is available, though we encourage digital detox during your stay.
Varies by season. Summers are warm (70s-80s°F), winters can be cold and snowy. Check forecast before packing and bring layers.

Contact us to schedule a consultation. We'll discuss your goals, create a custom proposal, and work with you to find the perfect dates.
Yes! We'll work with you to ensure all employees' dietary needs are met.
Yes, we can work with your internal trainers or recommend trusted partners.
Yes, we have basic AV capabilities. Let us know your specific needs.